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Core Competencies

VSCL believes that every business is built on successful foundations of a core customer focus. Our vision in this regard is 20:20 and we have built a sustainable business able to pledge a service delivery commitment that is unmatched in the Indian context.

We also believe that internal team dynamics can deliver great value, or detract from our overarching goals of customer satisfaction and ethical business practices. Taking cognizance of this, we create and sustain value by promoting three key perspectives:

Core Competencies Picture Client Orientation Managing Relationships Teamwork
Client Orientation Competency Definition:
  • Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view
  • Establishes and maintains productive partnerships with clients by gaining their trust and respect
  • Identifies clients' needs and matches them to appropriate solutions
  • Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems
  • Keep clients informed of progress or setbacks in projects
  • Meets timeline for delivery of products or services to client
  • Establishes and maintains productive partnerships with clients by gaining their trust and respect
  • Develops networks and builds alliances
  • Identifies and pursues opportunities to improve performance through partnerships.
Custom Formulations Flexibility to support your needs
“ The focus on regularity of QA compliance makes VSCL an extremely competitive player in the Intermediates and API space.”
USV Ltd.
Feb 2010